Ready to go Dialers on real Server Grade Hardware.
We know that a Call Center system that is not not handling calls is costing you money. Therefore we only use the highest quality components.
We now offer Server Models in three different Grades:
- Small Office / Home Office
Each of our three hardware platforms is tailored to a specific application scenario. If you need Enterprise reliability and uptime you should get Enterprise hardware and Enterprise Support. If Vicidial is just a covenient tool for you in your small company, the vicidial Express Box (vicibox) should be sufficient. If you need a multi system setup but do not want to or can not spend the Money for Enterprise Hardware, the SMB Series should be right for you.
Currently we only offer a 24hour/1 business-day replacement warranty on our hardware. If you need a higher support level than this we can set you up with a Hardware provider that can offer equally reliable Hardware with extended Service options, however these offers usually are considerably more expensive. All our system come with lifetime free phone diagnostics for hardware problems.